Customer
Testimonials
Very Helpful!

Joe Powers at the Russellville store helped us move the recliner out in minutes!

— A. Flores, Russellville, AR

Amazing experience!

Found exactly what we came in for. The sales team went above and beyond to get us what we wanted and afford.

— Adam Jewell, Rogers, AR

Thank you!

Thank you Kevin and Hanks for your service. Furniture purchase and delivery was fast and easy. Always appreciate your support for the military!!! Kevin thank you for all your help in making it a smooth transition.

— Anthony Nespoli, Destin, FL

Great Experience

I had an excellent experience at Hank's Fine Furniture, largely thanks to Jeff. He was incredibly knowledgeable and worked with me to negotiate a great deal. They had the exact pieces I had envisioned for my space. Highly recommend!!!!!

— Ashley, Pensacola, FL

This store is fantastic!

We've used them twice now and have had great experiences both times. They have good quality furniture, lots of different style options, and a decent price tag. Brandi O'Neill was our salesperson and we love working with her. We won't go to anyone else from now on. She's extremely nice, helpful, and knowledgeable. Bonus, she kept up with our silly sense of humor. LOL! Seriously, she went above and beyond to make sure we found everything we were looking for and we could not ask better service.

— Billie Jo Keirsey, Little Rock, AR

No Pressure at all

Jeff was great. Stopped in to check out the store ended up making a purchase. No pressure at all. We will be back.

— Bob Fitzgerald, Texarkana, TX

Friendly & Patient

When we walked into Hanks we were greeted by Dylan McNamara he was very friendly, patient and he smiled (shocking right) . We looked around and thanked him because we wanted to think about it. Ultimately we went back the next day and purchase a sectional  ! If you need furniture Hanks is your place ask for Dylan McNamara.

— Carol McRedmond, Destin, FL

Thanks Sarah

Sarah Alvey was very helpful in showing me and my husband sectional living room furniture on March 8, 2024. She was also very patient and knowledgeable. We picked out a very nice sectional and she showed us tv stands and we chose a very nice one. She is very efficient in her job and payment and pick up was fast and easy. She is a true professional sales person. We are looking forward to receiving our furniture. Thanks Sarah.

— Connie Schwarz, Panama City, FL

Nothing Negative

Bought a sectional sofa just over 1 year ago from salesman Mr. Day. He was extremely helpful & knowledgeable without being pushy or pressuring. He gave us a good deal and a discount on extended warranty. Delivery was quick, on time, and professional. I even called a couple days later because I wanted to purchase an extra piece of the sectional to make it larger. Was able to quickly purchase it over the phone, and was able to pick it up myself the same day at their main wearhouse. Can't think of anything negative about my experience.

— D Francis, North Little Rock, AR

Best furniture!

Great quality! Excellent customer service!

— Danielle Williams, Little Rock, AR

Hanks is a clean and nicely stocked store. Jamison is a knowledgeable and professional . Thanks Hanks and Jamison.

— Danny Konz, Harrison, AR

Drove from Missouri

Today my husband and I purchased a complete bedroom set and mattress. We had been looking for quite sometime and have been to several different furniture stores. Josh met with us and listened to all of our needs. He helped us find exactly what we wanted. By far the selection, quality, price and customer service was above anywhere else we had been. We drove from Missouri and it was worth the drive. We will be back for all of our future needs! Thank you Josh and Hank’s Furniture. It was a pleasure and we appreciate you recognizing our military service.

— Dava Whitehead, Rogers, AR

Helpful

Got what we were looking for. Worked with us on price and very helpful and friendly. Go see Angie! Great sales associate.

— Day, Mountain Home, AR

Amazing

Clay was an amazing sales guy! He was extremely helpful, attentive and not pushy at all! Hanks is now out go to place for ALL of our home furnishing needs! Thank you Clay!

— Dekklin, Dothan, AL

Painless shopping

Shopped with Hunter today and he made it a quick and painless process finding a new mattress for our 5 year old! This is our second time shopping here and we’ve had a great experience both times!

— Devin Rowden, Mountain Home, AR

Huge Help

We purchased 2 recliners, Ethan was a huge help, we could not decide between a love seat or chairs, his patience was wonderful with us. He has a great personality and will go far...you can tell he likes what he does...we will ask for him in our further purchases.

— Dianne Daigle, Panama City, FL

Repeat Customer!

They always have great furniture and the prices are reasonable.  I've purchased furniture here several times over the course of ten years. Never had an issue with the quality or customer service.

— Ebony Martinez, Jonesboro, AR

Amazing

Amazing experience from start to finish! Communication between myself and the salesman Brennon was top notch. He took every step to make my purchase one of the BEST experiences 🙂

— Erika Pride, Rogers, AR

Amazing Customer Service

Amazing customer service! They helped us put a couch cushion back on a replacement cushion and were so kind and patient! Highly recommend!

— Hannah Holstein, Fort Smith, AR

Treat you right

Friendly salespeople, beautiful store, and fast delivery! These hard working individuals deserve more than a 5 star rating! I can tell you first hand that they will treat you right and make sure you’re taken care of if you have any problems.

— Harry Lendor, Dothan, AL

Great experience

Had a great shopping experience at Hank's. Melissa was fantastic! She helped me configure the perfect sectional for my space.  :)

— Heather Hudson, Destin, FL

A pleasure to work with!

Gerard was extremely helpful— beginning to end. He pointed us in the right direction, then gave us space to look. He then helped us by moving around tables to let us see what our choices would look like together. He and Brad were patient, helpful, kind, and a pleasure to work with. They made the buying process less grueling and we very much appreciated that. They will certainly have our business again!

— Heather Vansickle, Texarkana, TX

Will be back

Hanks is the best shopping experience we had the whole weekend. We went to several different stores shopping for furniture and Hanks was by far the best. Rich and Arthur let us take our time and were honest and respectful to deal with. We covered every corner of the store and there was no question left unanswered. We will be back. Thank you!!

— Jake Fancher, Spanish Fort, AL

Thank you Nathan

Nathan was awesome to work with! I normally hate coming into furniture stores with pushy salesmen and he was the exact opposite! He made the whole buying process super easy and fast! And Linda was super sweet and kind for sharing her treats with us! Definitely recommend working with Nathan if you're ever looking for furniture or mattresses!

— Janae Beasley, Dothan, AL

Would recommend

I had an amazing opportunity to meet Kim and she was so loving, with respect and will to help.  I would recommend Hank to anyone.

— Jean Jones, Fort Smith, AR

Hometown friendly

Have used Hanks for almost all our furniture needs and mattresses. Joe the manager is a trusted broker of his trade. Always knowledgeable and works to support you in selecting the best quality and price based on your budget. Latest purchase was a mattress that my mom could not get comfortable when sleeping. Called and Joe and based on our purchase had mom come down and select a different firmness and exchanged the mattress. Home town friendly and honest place to do business.

— Jeff Bowden, Russellville, AR

Helpful!

Joe, the manager, was a great help picking out a bedroom set. Definitely would recommend going and asking for Joe!!!

— Jim Martini, Russellville, AR

Works from his heart

Kaleb is by far the best sales person we have ever encountered in the very many states that we have lived in. He is sincere he is honest, he is helpful, and knowledgeable. He knows when to help and when to step away.. It is our belief that he works from his heart, and not from his wallet. We know that he loves his work and company… please give him the recognition, he truly deserves.

— Jo Ann Belonzi, Jonesboro, AR

Smooth Delivery!

Overall great experience! When arriving we were greeted by Arthur. He didn’t follow us around the store and did not give off the salesman vib. The pricing wasn’t inflated like other stores around and Arthur worked to get us discounts where he could. What I liked most was he would actually go and look up things when we had questions instead of just guessing or saying no. Delivery went smooth. Couch quality has been nice.

— Joe Shiver, Mobile, AL

Great sales staff!

Great deals on furniture and bedding. Extremely friendly and helpful

— John Weichmann, Harrison, AR

Customer for life

Loved the experience of this place. Went with my wife today, and our salesman was Braxton. I give Braxton an A+. He was super friendly, helpful, did not give off the salesman vibe, and made our purchase streamlined.

As I waited I saw the other salespeople were welcoming and helpful to other customers as well.

With this kind of experience and service, Hanks has now won a customer for life.

— Joshua Thompson, Mobile, AL

Pleasant Experience

Buckles was very helpful and did everything she said she would do. It was very pleasant experience shopping there

— Julie May, Fort Smith, AR

Definitely will be back

My family and I just moved back to Arkansas from California. We had been to all the furniture stores in Jonesboro and Paragould. Finally we went to Hanks and received the best customer service from the moment we walked in the door. Found exactly what we were looking for and salesman made suggestions that was not overpriced. Definitely will be back.

— Kara Bates, Jonesboro, AR

Exceptional Service

Exceptional service from the store’s manager Mark! I needed a couch, and I needed it delivered in just two days. Mark went above and beyond to find a couch that matched perfectly with my decor, and he arranged to have it delivered in just 2 days! It was delivered on time as promised and in perfect condition. I highly recommend Mark and Hank’s Fine Furniture in Panama City!

— Katie Ferrell, Panama City, FL

Loved it!

Nice store and Nathan was friendly. I liked him. Really nice furniture.

— Kay Warren, Fort Smith, AR

Zach is great!

We were greeted as soon as we walked in and was offered helped as well, we got help from an associate Zach. He answered all our questions and helped with getting our perfect couch! So if you need really good furniture and well made at that see hanks fine furniture!!

— Kenley Ruskin, West Little Rock, AR

Great Options

Nathaniel Gill was great to work with. We went in for a recliner and left with much more. Hank’s has great furniture options and great staff!

— Kristen Lucas, Dothan, AL

Found exactly what we were looking for

Thomas is the best! His expertise and guidance, we found exactly what we were looking for, and we couldn't be happier with our purchase. We used the Bed Match to find the perfect firmness for our needs.

If you're in need of mattress and want a truly exceptional shopping experience, I highly recommend seeking out Thomas at Hank's Fine Furniture on Bowman. You won't be disappointed!

— Kristen Valley, West Little Rock, AR

Definitely Recommend!

Nick was phenomenal, professional, patient and gave the upmost hospitality service! I've never encountered hospitality on the level he gave! The store was very clean and had a great variety of furniture to choose from. Nick is a great asset to your company. I would definitely recommend Hanks Furniture to anyone who needs furniture. I encountered other staff members who were also friendly and professional. The two gentlemen who delivered my furniture were very professional and hospitable. Excellent customer service all around at Hanks furniture!

— Lisa Crawford, Spanish Fort, AL

No Pressure

Anthony was amazing! Very personable and NO PRESSURE! It took us two visits to make a decision but he was very patient and answered all of our questions! Hank’s and Anthony are highly recommended!

— Lora Barbee, Pensacola, FL

We will be back

We bought a new mattress today. Hunter McCraw assisted us in finding the perfect mattress for our needs and budget. So many great selections to choose from! We really appreciated his advice and assistance. He showed us all of the mattresses that met our criteria and did not pressure us to spend more than our budget allowed. Definitely will shop this store in the future!

— Lorene Lomax, Mountain Home, AR

Impressed

My husband and I had a great purchasing experience at Hank's. After searching online for months for a customizable leather sectional, we enjoyed being able to go in the Hank's showroom, sit on the pieces and see fabrics in person. Our salesperson, Scott, was knowledgable and answered all of our questions. I was also quite impressed with the delivery team who were very careful when putting beds together in my children's room and setting up our sofa.

— Lynsey Beasley, Panama City, FL

Stayed in our Budget

Melissa at Hank's in Destin was an outstanding sales representative. She did everything within her power to meet our furniture needs and help us stay within our budget. I will definitely go back and seek Melissa next time I am looking for furniture!

— Mark Gorbett, Destin, FL

Thanks!

When I came in, I met with Justin Madle, who was nothing but professional and kind.  He’d walk away and allow me to look, and when I had questions, he was there.  Absolutely ZERO pressure to buy, but they’re to help when needed.  I ended up buying a beautiful chair/ottoman and leather sofa from him.  I searched many other stores as well and this was the best place and experience I had.  If you need furniture, come see Justin Madle , you’ll be glad you did!  Thanks Justin and Hanks Furniture for the great experience!

— Matt Morgan, Spanish Fort, AL

5 Stars!

I recently went to Hanks here in Russellville to find a recliner for my home. They had an amazing selection and great prices! Even better than just what they had in stock was the environment and the service. Me and my wife picked out a nice recliner that we love and it's perfect for our home. After picking out the right one before store closing, the manager helped us take it out to our vehicle only to find out it wouldn't fit in the SUV. The manager Mr. Powers was so kind and offered to bring it to our home for us since we were just up the road. This was an amazing experience! He went above and beyond anything we could have asked. Thank you for your kindness! You will definitely be getting our business again. 5 Stars!!!

— Matthew Walcott, Russellville, AR

Repeat Customer

Hank's is always great to work with. Over the years I've purchased a lot of items from there. All were high quality and long lasting. Zac was who has assisted us this most recent time and his service is top notch. Highly recommend requesting Zac if shopping in the store.  

— Meredith Smith, Jonesboro, AR

We will be back!

Purchased a mattress, adjustable base, and two pillows. Phillip was a great salesman and was not pushy. All staff in the building were kind and helpful. Great quality furniture. Will definitely be back and will ask for Phillip in the future!

— Michaela Moore, Rogers, AR

Very Professional!

We went to Hank's in Fort Smith to look at beds today and sales associate Nikki Buckles helped us pick out the best one. She was professional, very kind, and knowledgeable.

— Monica Jordan, Fort Smith, AR

Nice selection of furniture

Needed a rocking chair recliner for a new baby and they helped me find something quickly. There was a nice selection of furniture.

— Nathan Shumate, Conway, AR

No Pressure

Latasha was absolutely wonderful! The whole staff is great. There's no pressure like some other places. It's more like having a friend that knows about the products. We will definitely be back!

— Niki Sparks, Searcy, AR

Made it so easy

Our salesman was friendly and helpful. We found what we wanted quickly and we were in and out.

— Patricia Stewart, Harrison, AR

Easy experience

Loved it. I came in to see some of the specials in person. The lady named Angel was very professional. She answered my questions, didn't harass me or follow me and let me look around in peace. She came back to us and gave us her card, explained the special and delivery expectations. I love good, clear cut customer service where I'm not being treated like a piece of meat or a thief. I'll likely continue buying here vs other places where I had the opposite experience. 

— Porsche Hamilton, West Little Rock, AR

So much to see

Don't go in here unless you have time to stay a while, because you'll always see something you'll like then over there there's something else you gotta see then again over there and then again over there!  You can spend all day here. We ended up buying a sofa, love seat, a gliding rocker and 2 end tables and a coffee table.  

— Rob H, Fort Smith, AR

Will be back

Best furniture shopping experience EVER! Quality merchandise, knowledgeable sales staff and affordable! Melissa and Jody were such a pleasure to work with. If we need anything else our first stop will be Hanks!

— Rox Jones, Destin, FL

Kaleb is wonderful

Working with Kaleb Dewberry yesterday February 25, 2024 at the Jonesboro, AR Hank’s was wonderful. He was so insightful and helpful. We used to live in Jonesboro, but live in Wiggins, MS now and are building a new home there and we’re looking for for sofa for our main living area and the basement living area. He helped us to find the perfect sofas and is holding them and arranged to have them delivered to Wiggins when our home is completed in April. Thank you Hank’s for having such an awesome, knowledgeable salesman.

— Ruth Ann Harp, Jonesboro, AR

Very happy!

Extremely easy and we are very happy with our purchase. Frank and Robert were most helpful and very kind to follow up after delivery.

— Sharon Wilkins, Searcy, AR

Big selection

This Hank's store is located near the Walmart Supercenter in Russellville, Ar..we were met at the entrance by Joe. he is a very pleasant salesperson that informed us of all the areas in the store and ongoing sales..very impressed with the big selection of different types of furniture and mattresses etc.


— Sheryl Killins, Russellville, AR

Awesome Experience from Start to Finish

I’ve been months trying to find the right couch until I visited Hanks in Hot Springs. Mike was very knowledgable and so helpful. He allowed me to shop without distractions and harassment. Once I made the purchase I went home contemplating if I’d made the right decision… Yes I did! Everything was so smooth from in store purchase down to the great customer service from delivery and set up. Chris and James were awesome and hard working. Thanks guys for the awesome experience from start to finish. I’ll be back soon!

— Sks826, Hot Springs, AR

Fun visit!

Went in to buy a new bedroom suit. Gregory Lee was very helpful and made the visit fun! We will be back for more in the future when we're ready to buy again!!

— Tina Stanley, Mobile, AL

Impressed!

We had the privilege of working with Marcus last month. He was very accommodating, super patient and not pushy. We were so impressed we ended up ordering a new living room ensemble. He is a problem solver and has wonderful manners. I highly recommend this young man. I hope this company knows what a gem they have.

— Travis, Mountain Home, AR

10 out of 10

10/10 experience at hanks, I told them exactly what I was looking for and I couldn’t be happier with my purchase! Anyone going into hanks in Spanish fort ask for Rich! He made shopping a whole lot easier for me!

— Tyler Banks, Spanish Fort, AL

Great selection!

We looked all over, and Hank's has a great selection that is well set up, very nice staff that were not pushy. It took us 3 visit to make a decision and they were nice, professional, and informative about the material and care. I would recommend shopping there to anyone looking for new furniture.

— Victoria Reeves, Panama City, FL