San Mateo White Queen Storage Bed
Please Read Delivery Policy Completely
We will make every effort to deliver your furniture in a timely and professional manner.
- Before delivery can be scheduled, the sales order must be paid in full.
- All merchandise to be delivered must be available in our warehouse.
- If more than one delivery is performed, there will be another delivery fee applied to your sales order.
- Deliveries will occur between 9 am and 9 pm. Due to high volume, it is impossible to guarantee a specific time of delivery.
- On the day of delivery, the driver will call you 30 minutes to one (1) hour prior to delivery. Someone must answer the phone and be available to receive the delivery. If no one is home to accept delivery, you will have to reschedule for the next delivery date and a second delivery fee will be applied.
- Customer must have the space prepared to accept the delivery upon its arrival. Please be sure that there is a clear path from the point of entry into your home to the room where your new furniture will be placed. DUE TO LIABILITY ISSUES, WE CANNOT MOVE YOUR EXISTING FURNITURE, ANY ELECTRONICS, TVs OR COMPUTERS.
- FLOORS - Carpet, tile, wood or laminate floors can be damaged or soiled. It is the customer's responsibility to lay down rugs, cardboard, blankets, etc. to protect their floors. HANK'S IS NOT RESPONSIBLE FOR DAMAGED FLOORS.
- All items, including merchandise that is NOT set up by our delivery crew, should be inspected at time of delivery and ANY DAMAGES MUST BE NOTED ON THE SALES ORDER AT TIME OF DELIVERY.
- A 48 hour cancellation notice MUST be given or the delivery fee is FORFEITED.
Read about what our fine customers say about their experience and products.
Read More Customer ReviewsGerard was extremely helpful— beginning to end. He pointed us in the right direction, then gave us space to look. He then helped us by moving around tables to let us see what our choices would look like together. He and Brad were patient, helpful, kind, and a pleasure to work with. They made the buying process less grueling and we very much appreciated that. They will certainly have our business again!
— Heather Vansickle, Texarkana, TX
Nathan was awesome to work with! I normally hate coming into furniture stores with pushy salesmen and he was the exact opposite! He made the whole buying process super easy and fast! And Linda was super sweet and kind for sharing her treats with us! Definitely recommend working with Nathan if you're ever looking for furniture or mattresses!
— Janae Beasley, Dothan, AL